Bee Healthy Stories

Frequently Asked Questions

How often do new books come out?

BeeHealthyStories have over 25 books to be illustrated and published. We are aiming to release one book every three months. Each uploaded into video format and relevant lesson plans and resources.

Does my subscription fee change when new books are added?

No. Your subscription fee stays exactly the same and you will continue to receive all the new books BeeHealthyStories launches. Your subscription fee will only change if you decide to unsubscribe and subscribe again at a later date.

What happens if I want to cancel my membership?

You are entitled to cancel your membership at any time. However you will not be refunded. Please see 3.3 in the terms and conditions.

How can I pay for my subscription?

Credit Card, Debit Card or PayPal

We recommend this method of payment as the quickest and easiest way to get immediate access to your subscription or credit. All of our online payments are made securely, simply “Subscribe Now” and get started, then choose whether you would like to pay by card or PayPal. You do not need to have a Paypal account.

Will you take payments automatically when my subscription expires?

Yes BeeHealthyStories will continue to debit payment but in monthly instalments. If you signed up for the initial great deal of $100 a year you will be debited $9.99 a month. It is up to you to cancel your membership. BeeHealthyStories will provide you with emails to remind you when your membership is due for renewal. You will receive reminders 6 weeks, 30 days, 7 days and 1 day before your subscription expires.

How long does the introductory offer last?

The current introductory offer will last until the end of September 2017. You will continue to pay the same subscription fee unless you unsubscribe and decide to join back at a later date. Once you subscribe again you will be required to pay the new subscription fee.

I can’t download the resources?

The resources will download as a zip file and all resources will be organised and labelled. Any issues please contact us at beehealthystories@gmail.com

What is a zip file and how do I open it?

Some of our resources are contained in compressed ZIP files – these files are used when the resources are large, or there are a number of resources grouped together in a pack. In order to access a ZIP file, an unzipping program is required – this program then extracts the set of resources from the ZIP file and puts them onto your computer for normal use.
It is very likely that your computer has software already built in that will allow you to unzip files, but if you don’t have this software or you are unsure, we recommend using WinRar. The latest version of WinRAR can be downloaded for free (most users can choose the first option in the list).

How do I use the annotation tools on a PowerPoint presentation?

1. Launch your presentation by selecting ‘Start Slide Show’ in the Slide Show tab.
2. Click the mouse key or space bar to make your way through the presentation.

How do I change my password?

To reset your password, select ‘forgotten password’ at the login screen and you will receive an email to update your password.

How do I change my username?

Your username cannot be changed once you have created one. If you have forgot your username please contact us at beehealthystories@gmail.com and we will help you retrieve your username.

Will the resources work when I use my apple mac software?

Yes the resources will work, however as most apple macs use keynote or pages it does change the structure and format of our resources slightly. As we have designed the resources using Microsoft PowerPoint and Microsoft Word your issues will be solved if you are able to download the Microsoft Office package.